Our Mission:

We at ABDICK-KOPYKAT, Inc, strive to provide our customers with the “Highest Quality,” products available.  Our success is our employees our commitment is to you our customers.  Our focus is customer satisfaction and it can only be accomplished through competent equipment and service.

The ability of your equipment to operate at peak performance is highly dependent upon maintenance, repair and customer support.  That’s why over 60% of our employee base is dedicated to the provision of customer and technical services. All of our technical staff is manufacturer certified and trained. We have technicians that have been recognized to be among the top technical trained students in the country.

We have a reputation for quality service, here’s why.

 

EXPERIENCE: ABDICK-KOPYKAT, Inc has been serving Central Kentucky since 1946. Our name is practically a household word.

KNOWLEDGE: Our Document Solutions Consultants are knowledgeable in multiple solutions for document imaging, reproduction, handling and storage.  We will study your needs in order to make an appropriate recommendation.  We take the time to make sure you get what you want and need.   From start to finish we can supply you with the correct equipment and software solution for your particular need while showing you the most cost effective solution.

NEW IDEAS AND NEW TECHNOLOGY: We have partnered with several of the world’s leading manufacturers. We train our people immediately as technology changes, which means we offer you the industry latest.  Much of our success has come from offering the right products and services at the right time.

SERVICE, SERVICE, SERVICE: That’s what we’re all about.  On-site or Carry-in, Labor only, parts and labor or all-inclusive.  Call basis or maintenance contract.  The offerings are many.  Over half of our staff is dedicated to providing service.  Combined, they have over 150 years of experience and get at least two weeks technical training annually.  For our customers, it means that equipment is kept in peak working order.

TOTAL SUPPORT: We fully support the products we sell.  This means you can expect:

ü      Answers to your questions.

ü      Complete and proper training.

ü      Competent technical service – when you need it!

ü      Availability of parts and supplies – delivered as you need it!

ü      Warranty and non-warranty repair

ü      Consultation services

At ABDICK-KOPYKAT, Inc  we recognize that our success depends upon our customer’s satisfaction.  We strive to accomplish that every day.